Nobody wants to tearn up to a theatre or any performance for that matter with tickets that are not valid for the performance.  This experience would probally not only of costed you a fourtune in wasted tickets but also it may mean that you may not be able to get into see the musical as tickets may have sold out.

It is for this reason that The Society of Ticket Agents and Retailers (STAR) exists to help protect you and to help ensure that when you buy a ticket you’re guarenteed it’s geniune.

Ticket agents that have signed up to the STAR code of practice ensure that they:

• Clearly identify the face value of any tickets purchased and any additional booking fees that may apply.
• Highlight to you any terms and conditions regarding your ticket.  This includes details of transferability, cancellation and any viewing restrictions.
• Handle bookings in a professional and courteous manner.

For more information and details of how to complain against a STAR member can be found on the Society of Ticket Agents and Retailers website.

Remember when you next buy Musical Theatre Tickets buy with confidence – look out for the STAR logo.

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